Terms of Service

Terms of Service

Last updated: August 28, 2026

OVERVIEW

This website is operated by Grace & Sarah Greytown through charlotteandgracewanaka.com. Throughout the site, the terms “we”, “us” and “our” refer to Grace & Sarah Greytown.

We offer this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to these Terms, you may not access or use the website or Services.

We reserve the right to update or modify these Terms at any time. Your continued use of the website after any changes constitutes acceptance of those changes, to the extent permitted by applicable law.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your state or jurisdiction of residence, or that you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in your use of the Services.

You must not transmit any worms, viruses, malware, or other harmful code.

A breach or violation of any of these Terms may result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements.

Payment information is handled through secure payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete, or current.

The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more complete or timely sources of information where appropriate.

Any reliance on the material on this website is at your own risk.

We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information except where required by law.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Services, or any part or content thereof, without notice, subject to applicable law.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services, except where liability cannot legally be excluded.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website and may have limited quantities.

We make reasonable efforts to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the display of any color on your device will be completely accurate.

We reserve the right, subject to applicable law, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

We reserve the right to limit quantities, change product descriptions or pricing, or discontinue products at any time.

All descriptions and prices of products are subject to change without notice.

Returns, refunds, and exchanges are subject to our Refund Policy and any mandatory consumer rights applicable to the transaction.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us where permitted by applicable law.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not monitor and have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

Your use of optional third-party tools offered through the website is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and Services available through our website may include materials from third parties.

Third-party links on this website may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or assume liability for third-party materials, websites, products, or services.

Please carefully review third-party policies and practices before engaging in transactions with them.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit comments, reviews, feedback, ideas, suggestions, proposals, or other materials to us, you agree that we may use such submissions for legitimate business purposes, subject to applicable law and our Privacy Policy.

You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You may not submit unlawful, abusive, defamatory, obscene, misleading, fraudulent, or malicious content.

You are solely responsible for the content you submit and its accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission and processing of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, there may be information on our website or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information where permitted by applicable law.

Where an error affects an order already placed, we will handle the matter in accordance with applicable consumer protection law.

SECTION 12 – PROHIBITED USES

You may not use the website, Services, or their content for:

  • Any unlawful or fraudulent purpose;

  • Soliciting others to perform or participate in unlawful acts;

  • Violating applicable laws or regulations;

  • Infringing intellectual property rights;

  • Harassing, abusing, insulting, harming, defaming, intimidating, or discriminating against others in violation of applicable law;

  • Submitting false or misleading information;

  • Uploading or transmitting viruses, malware, or other malicious code;

  • Collecting or tracking personal information of others without authorization;

  • Spam, phishing, scraping, crawling, or other abusive automated activity;

  • Interfering with or circumventing the security features of the Services or related websites.

We reserve the right to terminate your use of the Services for violating any prohibited use, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis, except for warranties or rights that cannot legally be excluded.

We do not guarantee that your use of the Services will always be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by applicable law, Grace & Sarah Greytown, its affiliates, representatives, service providers, employees, and partners shall not be liable for indirect, incidental, punitive, special, or consequential damages, including loss of profits, revenue, savings, data, or similar losses arising from your use of the Services or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Grace & Sarah Greytown, its affiliates, partners, service providers, representatives, and employees from claims, demands, damages, liabilities, or reasonable expenses arising from your breach of these Terms, violation of applicable law, or infringement of the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms by ceasing use of our Services, subject to any outstanding contractual or payment obligations.

We may terminate or suspend access to the Services where permitted by applicable law if we reasonably believe that you have failed to comply with these Terms.

Any obligations and liabilities incurred prior to termination shall survive termination where applicable.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies or operating rules posted by us on this website, constitute the agreement between you and Grace & Sarah Greytown regarding your use of the Services.

Any ambiguities in the interpretation of these Terms shall not automatically be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Nothing in these Terms is intended to limit or exclude any mandatory consumer rights or protections that apply to you under applicable law.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to charlotteandgracewanaka.com.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Grace & Sarah Greytown
Website: charlotteandgracewanaka.com
Email: info@charlotteandgracewanaka.com

Support Hours:
Monday to Friday: 09:00 – 17:00 (ET)
Weekends: 11:00 – 16:00 (ET)